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TIPS/TAPS (Contract #1032609) - Audio Visual Equipment and Supplies
TIPS/TAPS (Contract #6121809) - Classroom and Teaching Aids
CISV Ordering Address:
2135 Gilmer Road
Longview, TX 75604
Texas Building and Procurement Commission Homepage
This is a true and accurate copy of the catalogue approved with the Texas Building and Procurement Commission.
Vendor Contact Information
CISV Contact Information
Contact Person: Cliff Smallwood
(903)757-4277 OR 800-256-2754
Maintenance, Repair and Support Plan
Our hours of operation are 8:00 a.m. to 5:00 p.m., Central time. Monday - Friday.
In order to obtain repair or service of an item, please call us at 1-800-256-2754 or fax us at 903-757-4279.
Our Service Manager:
Mr. Jon Tibbits .
In most instances, Master Audio Visuals, Inc. will send someone to pick up an item for repair if the unit is under warranty.
Master Audio Visuals, Inc. will honor all manufacturers’ warranties on equipment. It may be necessary to return some equipment to the manufacturer for repair or replacement. The expense of shipping equipment will be the responsibility of the customer.
Statement of Guarantee
Master Audio Visuals, Inc. will make available equivalent replacement parts for a product sold to the state for at least 3 years after a product is discontinued.